How do I delete two tx's hung up in Online Center? Were properly applied to account.

Te6-2172
Te6-2172 Quicken Windows Subscription Member
edited August 2023 in Investing (Windows)

Won't let me deactivate account.

Answers

  • Mark1104
    Mark1104 Member ✭✭✭✭
    1. go back to a version in your back up where that issue doesn't exist
    2. I think if you try validate and repairing the file, it can solve the problem. Be sure to make a back up before you begin.

  • Te6-2172
    Te6-2172 Quicken Windows Subscription Member

    Problem transactions are over a year old and don't have a backup that old. Didn't know there was a problem until I tried to deactivate the account. The account was properly updated at the time of the transactions and now has a zero balance in perfect order. Have tried to update from Vanguard without success in eliminating the transactions.

  • mshiggins
    mshiggins Quicken Windows 2017 SuperUser ✭✭✭✭✭

    Have you tried toggling the preference to Automatically Add Downloaded Transactions to Investment Transaction Lists?

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

  • Te6-2172
    Te6-2172 Quicken Windows Subscription Member

    Tried your suggestion and "compare account portfolio after download" to no avail. Thanks for the suggestion.

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