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One step update is not working

LorrieQ

I have a lot of transactions to download but one step update is not working. I refreshed the accounts and I tried unchecking the manual download box.

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UKR

In case of transaction download problems

Please provide more details.

What edition level (Starter Edition, Deluxe, etc.), version and release of Quicken (R xx.xx or R x.x.x) are you using? Click Help / About Quicken (Mac: Quicken / About Quicken) to determine year/version and release. You must be on the latest release (patch) level for your supported Quicken Subscription version. If you're missing patches, update your software first.
US, Canadian or other international version of Quicken?
Is your subscription still active? Or is it expired?
What version of Windows or Mac OS are you using?
What error codes, error messages, symptoms do you get?
What bank(s) are you having issues with?
What account types (checking, savings, etc.) are you having issues with?
How frequently do you download using One Step Update or "Update Now"?
Does this problem occur when you run One Step Update (Mac: update all accounts) from your desktop/laptop or when you initiate a download using the Quicken Mobile App or Quicken on the Web?
What have you tried so far to resolve the issue?