How do I resolve the issue after re-adding Wells Fargo as an online biller?

Question

I get the above error message ("Something went wrong, please try later.") on the latest Quicken for Windows and after re-authorizing against Wells Fargo and after the purported Wells Fargo / Quicken connectivity changes. If I close the dialog, Quicken crashes.

Below is how my online services is configured for Wells Fargo Bank.

Norman Drews · Answer

Unfortunately, none of that works. Also, now (separately) I  cannot display transactions of my primary checking account. The other accounts work fine. I guess I could find a backup but this shouldn't have stopped working to begin with.

UKR · Answer

If you haven't done so already, please do the following actions:

• Even if you are on the latest software level already, download and install the latest Manual Patch file from https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.

• Reboot Windows.

• Run both Validate and Supervalidate to attempt to repair your Quicken data file.

• If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring. https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

Validate and Supervalidate instructions

First save a backup file prior to performing these steps

Validate:

• Click File

• Select Validate and Repair File...

• Select Validate File

• If the data file contains investment accounts also select "Rebuild investing lots".

• If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".

• Click OK

• Close the Data Log

• Close Quicken (leave it closed for about 30 secs)

• Reopen Quicken and see if the issue persists.

Super Validate:

• Click File

• Press and hold both CTRL and Shift keys while you click Validate and Repair File...

• Select Supervalidate File

• Click OK

• Close the Data Log

• Close Quicken (leave it closed for about 30 secs)

• Reopen Quicken and see if the issue persists.