After Windows 11 update KB5028948, Quicken crashes at startup

vidjo
vidjo Quicken Windows Subscription Member
edited September 2023 in Errors and Troubleshooting (Windows)

Windows updated two updates last night to my machine. KB5029263 & KB5028948

This morning on Quicken app launch it does not start and instead presents a send error box regarding a crash last time quicken was opened. I have sent the error a couple times from that box.

I tried opening with ctrl/shift held down but same issue.

I tried uninstalling and reinstalling Quicken and the latest patch update, same issue.

I tried uninstalling windows update KB5029263, same issue.

I tried uninstalling windows update KB5028948, and that does get Quicken to run again.

I have paused updates on my Windows machine for 7 days hoping this Quicken issue can be resolved by then.

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Answers

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    I didn't have an issue with the latest Windows 11 update. 2023-08 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 22H2 for x64 (KB5028948) was successfully installed and I have no problem launching and running Quicken.

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