How to restore alignment of balances in sidebar? (Q Mac)

dougcurrie
dougcurrie Quicken Mac Subscription Member ✭✭

Lately the balances in my sidebar are no longer right aligned:

This is in all sections of the sidebar. Is anyone else seeing this? Or know how to fix it?

In a support chat Quicken Support suggested restoring a backup from a while ago, but this seems pretty drastic and I don't get why it would help.

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Answers

  • dougcurrie
    dougcurrie Quicken Mac Subscription Member ✭✭

    Well, restoring a backup actually worked… strange. It would still be nice if there was a less drastic option.

  • dougcurrie
    dougcurrie Quicken Mac Subscription Member ✭✭

    Thanks, RickO,

    My issue was resolved by restoring a backup (costing me 20 minutes of data entry), so I'm just wondering if there's an easier way for other folks.

    I'm using QMac Version 7.2.1 on macOS 13.5

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  • dougcurrie
    dougcurrie Quicken Mac Subscription Member ✭✭

    I did try changing settings (cents/no cents, group & subgroup totals, etc.) and that didn't help. Resizing sidebar didn't help.

    I did not try collapsing/expanding sidebar.

  • dougcurrie
    dougcurrie Quicken Mac Subscription Member ✭✭

    An update… the issue resurfaced after updating with a couple weeks of transactions after a vacation. I am not sanguine about restoring a backup. If anyone knows a better solution, I'd love to hear it. I did try collapse/expand after a few settings changes, and after changing system number settings. No joy.

  • dougcurrie
    dougcurrie Quicken Mac Subscription Member ✭✭

    Well, quitting and restarting Quicken realigned the numbers. It looks to be a transient thing.

  • dougcurrie
    dougcurrie Quicken Mac Subscription Member ✭✭

    Today I noticed exactly when it goes wrong: immediately after a Update All Accounts (activated with the button in the upper left of the sidebar) just as downloads complete, the sidebar is redrawn removing the progress report. At this redraw the amounts are no longer aligned, and remain skewed until restarting Quicken.

    BTW, I find it mildly annoying that the downloads progress report moves all the accounts in the sidebar down, and then back up when complete. More than once I've clicked the wrong account during one of the transitions.

  • dougcurrie
    dougcurrie Quicken Mac Subscription Member ✭✭

    Thanks, RickO; I tried a few times to Quit, Launch, adjust sidebar width slightly, Update All Accounts, and got the misaligned account balances every time.

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