Quicken is freezing in almost everything. One step updates, mobile synching, etc.

Question

I'm on the latest version.  I've uninstalled and reinstalled.  It doesn't matter what I'm doing…I start any process in Quicken, and then the blue wheel stops spinning and it freezes, and when I Alt/Ctrl/Delete to look, it says Quicken is not responding.

UKR · Answer

If you haven't done so already, please do the following actions:

• Even if you are on the latest software level already, download and install the latest Manual Patch file from

https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product

to ensure your Quicken software is up to date and correctly installed.

• Reboot Windows.

• Start Quicken. Do not run One Step Update.

• Run both Validate and Supervalidate to attempt to repair your Quicken data file.

• If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring.

https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

Validate and Supervalidate instructions

First save a backup file prior to performing these steps

Validate:

• Click File

• Select Validate and Repair File...

• Select Validate File

• If the data file contains investment accounts also select "Rebuild investing lots".

• If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".

• Click OK

• Close the Data Log

• Close Quicken (leave it closed for about 30 secs)

• Reopen Quicken and see if the issue persists.

Super Validate:

• Click File

• Press and hold both CTRL and Shift keys while you click Validate and Repair File...

• Select Supervalidate File

• Click OK

• Close the Data Log

• Close Quicken (leave it closed for about 30 secs)

• Reopen Quicken and see if the issue persists.

jlomshek1 · Answer

Same here.  This has been going on for 5 days for me as well.