How to handle replacement credit card - Elan Financial (edit)

Question

I have an account named Desert Financial. That account was canceled and a new card was issued with a new account number. I want to keep transactions in the old account and add the new account. I did that by creating a new account named Desert Financial-New. Now my update transactions return error with Quicken is unable to update your account. Also the financial institution for both accounts is Elan Financial Services.

Ps56k2 · Answer

there are several postings about ELAN Financial not working -

when you get a replacement card -

usually you can just do the ADD ACCOUNT

and then LINK the newly found banking card to your EXISTING Quicken Account -

BUT…. since Elan seems to be having problems, hard to say what works now -

https://community.quicken.com/discussion/7940415/update-9-26-23-elan-financial-services-cc-502-fdp-102-cc-505-fdp-105