Updated premier 27.1.52.28 and it changed screen resolution

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chuck787
chuck787 Member

Really bad screen update, not just in quicken but both monitors totally messed up. Was unable to correct the problem and fortunately I had a system backup from the night before and that corrected the problem. I had 1920x1080 and it went to about 800x something. Running Windows 11 current updated version.

Device name C5
Processor Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz 3.60 GHz
Installed RAM 32.0 GB
Device ID 7E35FB80-340A-4ABB-A454-9D7426669EA1
Product ID 00330-80000-00000-AA976
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Here is too much info but you can see what i have:

CPU-Z TXT Report

Binaries

CPU-Z version 2.08.0.x64

Processors

CPU Groups 1
CPU Group 0 8 threads, mask=0xFF

Number of sockets 1
Number of threads 8

Socket 1 ID = 0
Number of cores 8 (max 8)
Number of threads 8 (max 8)
Manufacturer GenuineIntel
Name Intel Core i7 9700K
Codename Coffee Lake
Specification Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz
Package (platform ID) Socket 1151 LGA (0x1)
CPUID 6.E.D
Extended CPUID 6.9E
Core Stepping R0
Technology 14 nm
TDP Limit 95.0 Watts
Tjmax 100.0 °C
Core Speed 4588.4 MHz
Multiplier x Bus Speed 46.0 x 99.7 MHz
Base frequency (cores) 99.7 MHz
Base frequency (mem.) 99.7 MHz
Stock frequency 3600 MHz
Max frequency 0 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, AES, AVX, AVX2, FMA3
Microcode Revision 0xF4
L1 Data cache 8 x 32 KB (8-way, 64-byte line)
L1 Instruction cache 8 x 32 KB (8-way, 64-byte line)
L2 cache 8 x 256 KB (4-way, 64-byte line)
L3 cache 12 MB (12-way, 64-byte line)
Max CPUID level 00000016h
Max CPUID ext. level 80000008h
FID/VID Control yes

Turbo Mode		supported, enabled
Max non-turbo ratio 36x
Max turbo ratio 49x
Max efficiency ratio 8x
Min operating ratio 8x
Speedshift Autonomous
O/C bins unlimited
Ratio 1 core 49x
Ratio 2 cores 48x
Ratio 3 cores 48x
Ratio 4 cores 47x
Ratio 5 cores 47x
Ratio 6 cores 46x
Ratio 7 cores 46x
Ratio 8 cores 46x
TDP Level 95.0 W @ 36x

Thread dumps

BIOS

UEFI Yes
BIOS Vendor American Megatrends Inc.
BIOS MSG 63-0100-000001-00101111-040517-Chipset
BIOS Date 04/05/17
Mainboard Vendor 000001

Chipset

Northbridge Intel Coffee Lake rev. 0D
Southbridge Intel Z390 rev. 10
Bus Specification PCI-Express 3.0 (8.0 GT/s)
Graphic Interface PCI-Express 3.0
PCI-E Link Width x16 (max 16x)
PCI-E Link Speed 2.5 GT/s (max 8.0 GT/s)
Memory Type DDR4
Memory Size 32 GBytes
Channels Dual
Memory Frequency 1600.4 MHz (3:48)
CAS# latency (CL) 16.0
RAS# to CAS# delay (tRCD) 18
RAS# Precharge (tRP) 18
Cycle Time (tRAS) 36
Row Refresh Cycle Time (tRFC) 559
Command Rate (CR) 2T
Uncore Frequency 4289.1 MHz
Host Bridge 0x3E30

Monitoring

Mainboard Model Z390-A PRO (MS-7B98) (0x0000049D - 0xB5BE7702)

LPCIO

LPCIO Vendor Nuvoton
LPCIO Model NCT6797
LPCIO Vendor ID 0x5CA3
LPCIO Chip ID 0xD4
LPCIO Revision ID 0x51
Config Mode I/O address 0x4E

Hardware Monitors

PCI Devices

DMI

SMBIOS Version 2.8

DMI BIOS
vendor American Megatrends Inc.
version 1.E0
date 10/21/2022
ROM size 16384 KB

DMI System Information
manufacturer Micro-Star International Co. Ltd.
product MS-7B98
version 1.0
serial Default string
UUID {AB05D98B-68A4-B617-A9BD-2CF05DDBDBCF}
SKU Default string
family Default string

DMI Baseboard
vendor Micro-Star International Co. Ltd.
model Z390-A PRO (MS-7B98)
revision 1.0
serial Default string

DMI System Enclosure
manufacturer Micro-Star International Co. Ltd.
chassis type Desktop
chassis serial Default string

DMI Port Connector
designation J1A1 (internal)
designation PS2Mouse (external)
port type Mouse Port
connector PS/2

DMI Port Connector
designation J1A1 (internal)
designation Keyboard (external)
port type Keyboard Port
connector PS/2

DMI Port Connector
designation J2A1 (internal)
designation TV Out (external)
connector Mini Centronics Type-14

DMI Port Connector
designation J2A2A (internal)
designation COM A (external)
port type Serial Port 16550A
connector DB-9 male

DMI Port Connector
designation J2A2B (internal)
designation Video (external)
port type Video Port
connector DB-15 female

DMI Port Connector
designation J3A1 (internal)
designation USB1 (external)
port type USB
connector Access Bus (USB)

Storage

Drive 0/0/-1/-1
Device Path \?\scsi#disk&ven_st3000dm&prod_008-2dm166#4&180cbb41&0&000100#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
Name ST3000DM008-2DM166
Revision CC26Serial Z505DFZG
Capacity 2794.5 GB
Type Fixed
Bus Type RAID (8)
Rotation speed 7200 RPM
Features SMART
Controller RAID Controller at bus 0, device 23, function 0
Volume f:, 980.9 GBytes (65.7 percent available)
Volume p:, 1813.6 GBytes (58.6 percent available)

Drive 1/1/-1/-1
Device Path \?\scsi#disk&ven_wdc&prod_wd10ezex-08wn4a0#4&180cbb41&0&000500#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
Name WDC WD10EZEX-08WN4A0
Revision 02.01A02
Serial WD-WCC6Y5LP3HPZ
Capacity 931.5 GB
Type Fixed
Bus Type RAID (8)
Rotation speed 7200 RPM
Features SMART
Controller RAID Controller at bus 0, device 23, function 0
Volume c:, 930.3 GBytes (77.5 percent available)

Drive 2/2/-1/-1
Device Path \?\scsi#disk&ven_intel&prod_raid_5_volume#4&180cbb41&0&060000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
Name Raid 5 Volume
Revision 1.0.00
Serial MYRAID5
Capacity 2794.5 GB
Type Fixed
Bus Type RAID (8)
Features SMART
Controller RAID Controller at bus 0, device 23, function 0
Volume d:, 70.6 GBytes (56.3 percent available)
Volume e:, 746.8 GBytes (52.1 percent available)
Volume s:, 218.6 GBytes (47.6 percent available)
Volume x:, 372.8 GBytes (0.0 percent available)

Drive -1/-1/0/0
Name WDC WD10EALS-00Z8A0
Revision 05.01D05
Serial WD-WCATR0735427
Bus Type RAID (8)
Features SMART

Drive -1/-1/0/0
Name WDC WD10EALS-00Z8A0
Revision 05.01D05
Serial WD-WCATR0725488
Bus Type RAID (8)
Features SMART

Drive -1/-1/0/0
Name WDC WD1001FALS-00J7B0
Revision 05.00K05
Serial WD-WMATV7314053
Bus Type RAID (8)
Features SMART

Drive -1/-1/0/0
Name WDC WD10EZEX-08WN4A0
Revision 02.01A02
Serial WD-WCC6Y3DJ6ETZ
Bus Type RAID (8)
Rotation speed 7200 RPM
Features SMART

USB Devices

USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x046D, product=0xC52B
USB Device Intel(R) Wireless Bluetooth(R), class=0xE0, subclass=0x01, vendor=0x8087, product=0x0032
USB Device Generic USB Hub, class=0x09, subclass=0x00, vendor=0x05E3, product=0x0610
USB Device Generic SuperSpeed USB Hub, class=0x09, subclass=0x00, vendor=0x05E3, product=0x0612
USB Device Genesys Logic USB3.0 Card Reader, class=0x00, subclass=0x00, vendor=0x05E3, product=0x0749

Graphics

Number of adapters 1

Graphic APIs

API D3D
API NVIDIA I/O
API NVIDIA NVML
API NVIDIA NVAPI
pwrMask 0x0000007F
pwrTable [FF FC FA F5 F9 F6 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ]

Display Adapters

Display adapter 0 (primary)
ID 0x1070104
Name NVIDIA GeForce GTX 770
Board Manufacturer EVGA Corp.
Revision A2
Codename GK104
Core family 0xE4 (GK104)
Power Limit 195.0 W (default)
Cores 1536
ROP Units 32
Technology 28 nm
Memory type GDDR5 (Hynix)
Memory size 4 GB
Memory bus width 256 bits
Current Link Width x16
Current Link Speed 2.5 GT/s
PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)
Vendor ID 0x10DE (0x3842)
Model ID 0x1184 (0x3776)
Revision ID 0xA1
Root device bus 0 (0x0), device 1 (0x1), function 0 (0x0)
Performance Level Base
Core clock 1137.0 MHz
Memory clock 3505.0 MHz
Performance Level Boost
Core clock 1189.0 MHz
Memory clock 3505.0 MHz
Performance Level Current
Core clock 135.0 MHz
Memory clock 324.0 MHz
Driver version 30.0.14.7444
WDDM Model 3.0

Win32_VideoController AdapterRAM = 0xFFF00000 (4293918720)
Win32_VideoController DriverVersion = 30.0.14.7444
Win32_VideoController DriverDate = 05/11/2023

Monitor 0
Model HL227D ()
ID HSD6312
Serial 1385G3BY00122
Manufacturing Date Week 38, Year 2011
Size 21.7 inches
Max Resolution 1920 x 1080 @ 60 Hz
Horizontal Freq. Range 30-85 kHz
Vertical Freq. Range 55-75 Hz
Max Pixel Clock 180 MHz
Gamma Factor 2.2

Monitor 1
Model HL227D ()
ID HSD6312
Serial 1385G3BY01503
Manufacturing Date Week 38, Year 2011
Size 21.7 inches
Max Resolution 1920 x 1080 @ 60 Hz
Horizontal Freq. Range 30-85 kHz
Vertical Freq. Range 55-75 Hz
Max Pixel Clock 180 MHz
Gamma Factor 2.2

Software

Windows Version Microsoft Windows 11 (10.0) Professional 64-bit (Build 22621)
DirectX Version 12.0

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