Still impacted by Windows Blank Screen issue

System
System Member admin
edited December 2023 in Errors and Troubleshooting (Windows)
This discussion was created from comments split from: The most important thing to know before you buy.

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  • alan1ststraw
    alan1ststraw Quicken Windows Subscription Member ✭✭
    edited November 2023

    I renewed on 10/16/23 and the program no longer works. I have called every few days to speak to tech support. Tech support is calling the problem, The Windows Blank Screen issue. My version is R52.33 Quicken Classic Deluxe. I was able to create a QIF file and I did get it to launch on [Removed - 3rd Party Software]. I would prefer to use my Quicken program but after 21 days, I have to give up and go to [Removed - 3rd Party Software]. My data file was created in 1994 and it is used to track everything, banking, investments, taxes. This is a complete disaster.

  • Greg_the_Geek
    Greg_the_Geek Quicken Windows Subscription SuperUser ✭✭✭✭✭

    I would suggest creating a new Windows user account and trying Quicken from that account. I've seen corrupt Windows user profiles cause strange problems. You can create just a local account.

    Quicken Subscription HBRP - Windows 10
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