R53.16 Data file won't open after latest update

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sandrap67
sandrap67 Member ✭
edited December 2023 in Errors and Troubleshooting (Windows)

Just updated to R53.16 Build 27.1.53.16. Once this happened, one of my data files will not open. Ultimately, I receive a software not responding message. I have several other files and they all open just fine. I'm thinking this one is not working because it is attached to an old ID. Can anyone help me figure this out.

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  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭
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    When was the last time you were able to open the problem file?

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

  • mike25
    mike25 Member ✭✭
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    I have the same problem since upgrading to the latest version of quicken - R53.16. In another thread, quicken blames the problem on onedrive and says disabling onedrive before opening the quicken program solves the problem. That does work for me. Quicken says they are "working with onedrive" to solve the problem. I am SO glad that onedrive did not screw up access to any of the dozens of other non-Microsoft programs that I must use every day ;-)

  • Greg_the_Geek
    Greg_the_Geek SuperUser ✭✭✭✭✭
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    What is the full path to your Quicken data file?

    Quicken Subscription HBRP - Windows 10
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