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After being prompted to register account (which has existed for years), all files are gone

System

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CC-800 Errors

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smannor

on Dec 15, 2024 I tried to open Quicken but it wouldn’t open without a password so I had to register my account (I already had an account for years) and create a password. When Quicken finally opened all my files were GONE. Also, when I looked in the File what was there was empty. No transactions. I read somewhere this had something to do with One Drive and new version of Microsoft Quicken. How do I fix this. I don’t use One Drive. I don’t normally use a password. Help. I just want things to be like they were before this latest version of Quicken.

Jay Gourley

From your description, smannor, it doesn't sound like the problem might be related to the revision but not to this thread.