Amazon Prime VISA Credit Card (Chase) being treated as checking account

CAwoman
CAwoman Quicken Windows Subscription Member
edited February 2024 in Errors and Troubleshooting (Windows)

Since 7/6/2022, the downloads from my Chase Amazon Prime VISA card were categorized as if the credit card was a checking account. I've tried deactivating the account several times to no avail. Although I set up a credit card account, Quicken isn't allowing me to see this as a choice because it keeps thinking the account is a checking account.

I'm hoping that Quicken staff can figure out how to fix this erroneous classification.

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