Wells Fargo accounts not updated to new WF communication.

Question

Followed your directions, but do not get the Quicken/WF prompts for new methods of( providing data to Quicken. (article id: GEN00614 & GEN00618)

My check register now has no data of direct deposits or drafts. See attached.

Issue started about 10 days ago.

Help!

I am on Windows 11 enterprise; Version 54.16 & build 27.1.54.16

kiawahdon · Answer

This did NOT solve the issue. Also, the payee info only applies to ETF type items-drafts & direct deposits.

[Deleted User] · Answer

@kiawahdon  - if you add the column "Downloaded Payee" to your register what does it show?  You can add the column by clicking on the "register" icon in the upper right of your register, to the right of "Balance".

After the column is added to your register, compare the two payee columns.  This is a way to determine if it's a download issue, or an issue with your memorized payees or renaming rules.