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Security shows up in Holdings with zero Shares held

Derz

Quicken Classic normally hides securities with zero share balances in the Holdings view. I recently sold all shares of a security and now instead of hiding it, it is displayed with a zero share and value balance. I have held other securities in this account and all with a zero balance are removed from the Holdings view except this one.

I have verified in transaction download that the sum of the shares held is zero. On the security list, I marked this security as hidden and it still appears. I do not want to delete the security's history.

Any suggestions on this apparent bug?

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[Deleted User]

@derz - one setting to check is this

If checked, it will show securities with a zero balance.

Derz

Thank you, "Show Closed Lots" is unchecked under Holdings setup. When I check it, I see many securities that I have sold in the past. It is just not working for one security.

[Deleted User]

What type of security is it? There have been some issues lately with closed options with zero balances showing up in Holding View.

Derz

It is a bond mutual fund. I found a Solution!!😊

I noticed that on the day I sold all shares, a dividend was also received. The Sale was recorded first, then the dividend. Quicken changed the "Sell" action to a "ShtSell". I tried to change it to a "Sell", but quicken would not permit that. So, I changed the date on the ReinvDiv to the day before the sale. I was then able to change the "shtSell" transaction to Sell". Doing this removed the security from the Holdings page.

Then, I thought I'd change the date on the ReinvDiv transaction back to the original date (Which I sold all shares on). The security remained hidden in my Holdings (Unless I change the date to a day before the sale, in which case the share balance excludes the dividend as it should).

So all is good. Perhaps Quicken kept the security on my holdings because it assumed the short sale was incomplete. However, the order in which the transactions for the same security processed on the same day impacted the recording of the sale and its display in holdings. I view it as a bug with the workaround as above.

I have been using Quicken Deluxe for about 25 years, And I know I have sold mutual funds on the same day as dividends were declared without this issue. I do not know if Quicken has changed in how it addresses these situations, or whether my broker reports them differently, or whether the transaction order was just a fluke this time.

[Deleted User]

Interesting. That happened to me about a month ago and it never happened before. I had to change some dates on some transactions because a transaction kept showing as a short sale. It might be that some programming was changed recently to cause this behavior.