Online Balance Wrong
Hello. I am using Quicken Deluxe R55.15 (windows). I can not reconcile my account because the online balance is wrong. When I go to the bank's website and check, it matches what I have in my register, but the online balance is $119.99 more than it actually is. My figures and the bank's figures both say 300.62 but the online balance says $420.61! I have 4 cleared transactions that it will not let me reconcile even though the bank agrees with me. Those 4 transactions have posted at the bank and are cleared in my register, so it SHOULD balance perfectly.
Comments
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@LoneWolf1038 - the online balance could include pending transactions. Is it possible for you to match that 119.99 to recent charges that haven't posted to your CC? Sometimes your online account will show pending transactions that can help determine what the difference is.
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