TD Canada Trust not appearing in Quicken Classic Premier (Windows 11)

ClassicCanada
ClassicCanada Quicken Windows Subscription Member
edited April 25 in Errors and Troubleshooting (Windows)

Hi, I try to search for TD Canada Trust but it is not showing as a financial institution. I see a number of TD Bank options but they all appear to be for US institutions. This is strange as many others are discussing problems when downloading from TD Canada Trust; but, I don't see this as an option at all. Any suggestions? Thanks.

Answers

  • debbeh
    debbeh Quicken Canada Subscription Member ✭✭✭

    Hi,

    @ClassicCanada make sure you purchased the Canadian QWIN. If you purchased the US Q, you will not find TD Canada.

  • ClassicCanada
    ClassicCanada Quicken Windows Subscription Member

    ... what do we do now? The website said it was all the same when signing up online. ...

  • debbeh
    debbeh Quicken Canada Subscription Member ✭✭✭

    You’ll need to call Quicken and they will change your subscription to Canadian.

  • ClassicCanada
    ClassicCanada Quicken Windows Subscription Member

    Okay, do you have a phone number? Thank you.

  • debbeh
    debbeh Quicken Canada Subscription Member ✭✭✭

    you can chat with them, they are open.
    https://www.quicken.com/support#osx

This discussion has been closed.

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