When I use Quicken Bill Pay on Mac, more often than not, when issuing a check, it repeats a previous

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When I use Quicken Bill Pay on Mac, more often than not, when issuing a check, it repeats a previously used Check Number. Then, I have to go through the process and issue another check to the same person while having to cancel the check that was created with the duplicate number. I discovered this problem when the bank called me and said that someone was trying to cash a check with the same number as a check that had already cleared. Quicken support was no help. They never heard of this problem. Any ideas on what is wrong?

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