Reconcile "New Statement Ending" weirdness on manual entry credit card acct (edit)

Jay144
Jay144 Quicken Windows Subscription Member ✭✭

This field, in my opinion, is broken. If I click done at the end of month, say 3/31 it will change to 4/30. If I click done on 4/30 if will change to 5/30, not 5/31 - does quicken not know the end of a month? SECOND, and more annoying, is if I click done on a credit card account that closes on the 10th of month Quicken does two different things depending on the current date. On March 12 I reconcile a credit card closing on March 10. New Statement Ending date remains 3/10. I manually change it to 4/10 whenever I do a reconciliation during the credit card cycle and click Finish Later, which I do about once per week. During the remainder of March, it will change back to 3/10. Once the date is April and I change it once to 4/10 it will remain 4/10. Can this be correct in settings?

Answers

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited April 28

    guessing you are looking at the Reconcile screen - and checking [x] the Use Paper Statement -
    and I see no "Done" ?? at the end of the month ??
    and I see no "New Statement Ending" ??

    - and what version ….. Help —> About Quicken ?

  • Jay144
    Jay144 Quicken Windows Subscription Member ✭✭
    edited April 28

    The top is the screen when one starts reconciliation. (I do not have a "paper" option.)

    The bottom screen is from the lower right of the reconciliation screen.

    Yes, I do due everything offline. I am running Quicken Premier version R55.26 on Windows 11.

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited April 28

    ahhh. - lots of little changes depending upon the details -
    If you have a totally manual account - and click on Reconcile -
    you get your "manual only" detail screen vs my "choice screen" from above.

    Guessing this is a Credit Card account -
    as a Checking or Investment account has slightly different text and display -
    here is a Checking acct -

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    BTW - do you mean "done" or did you mean "down"
    - as I see no "done" ?

     If I click done at the end of month, say 3/31 it will change to 4/30. 

  • volvogirl
    volvogirl Quicken Windows Other SuperUser ✭✭✭✭✭

    I see "Done" at the bottom of his screenshot.

    I'm staying on Quicken 2013 Premier for Windows.

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited April 28

    I don't have a manual CC acct, so not seeing it - guess will have to create one to test….
    Still not seeing it ?

    AHHHHHH - it's from the 2nd Reconcile screen underneath - with the 2 columns for checking Cleared transactions -
    NOT the actual 1st Reconcile menu screen - notice the MARK ALL and FINISH LATER -

  • Jay144
    Jay144 Quicken Windows Subscription Member ✭✭

    Ps56k2 - Yes, 3/31 will change to 4/30, but 4/30 will change to 5/30, not 5/31.

    And as mention in the original post, if you click done on 4/10, it remains 4/10 until 5/1 when you do a partial reconciliation. Once in May and set it to 5/10, it remains 5/10.

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited April 28

    I guess I'm lost….
    1 - bring up CC Register
    2 - click gear
    3 - click Reconcile
    4 - enter amounts & dates into the 1st Reconcile screen …. click OK - as there is no DONE on this screen
    5 - brings up the 2nd Reconcile Cleared Entries screen - click on those C entries as needed - click DONE -

    not sure how this impacts anything on the 1st screen - which is gone once you clicked OK -

  • Jay144
    Jay144 Quicken Windows Subscription Member ✭✭

    I reconcile once or twice each week (want to catch any fraudulent charges ASAP) and click "finish later" until the statement closes, and then I do click done. Having the statement ending date revert back to the last statement date is annoying

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Yes, 3/31 will change to 4/30, but 4/30 will change to 5/30, not 5/31.

    In the Reconcile dialog Quicken for Windows will always advance the date to the same day next month.
    If the day falls on a non-existent date, on the 29th, 30th or 31st, the day will be adjusted to a prior existing day.
    That means, if you start with the date set to 1/31, it is incremented to 2/28 (or 2/29 on a leap year) and then will advance to 3/28, 4/28, 5/28 … 12/28 unless manually adjusted.

    Basically, the programming does not differentiate between, e.g., a credit card closing date on any day of the month and a bank account closing date which always falls on the last day of the month.

    I remember that this was discussed at least once many years ago in a prior flavor of the Community. Nothing ever came of the suggestion of changing the routine to consider account types:
    - credit card: advance to same day of next month
    - bank account: advance to last day of next month

  • Jay144
    Jay144 Quicken Windows Subscription Member ✭✭

    Thanks, UKR - We are not talking 2002 or the first version of this program. Setting the date to the last day of the following month would take less than an hour of programming and save millions of users of having to manually change the date half the time.

    For the record, I can live with manually changing it once. It's closing a statement on 4/10 and then do a partial reconciliation on the 15th, set the new date to 5/10 and find it is back to 4/10 when I go in on the 20th, 25th, or 30th. Once I change it to 5/10 after the 1st, it will remain 5/10 the rest of the month.

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