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Transactions showing up as reconciled in Sam's Club Credit card

neil154

When I download transactions from Sam's Club into Quicken for windows, they are showing as reconciled. Is there a setting that I have wrong because the transactions are new

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Comments

UKR

After downloading, are you performing an immediate "Reconcile using online balance"?
Are you also set to automatically accept downloaded transactions into the register?

neil154

The downloads are done during the "update" and are manually accepted in the register. I spoke with Quicken support today and they had me make a change in the account details, so hopefull the next time I download the problem will be resolved

UKR

… and they had me make a change in the account details …

What exactly did Quicken Support ask you to change?

neil154

They had me change the reconsile to paper, then change it back to automatic. In the automatic there is a box which I did not check which says to automatically reconsile