new Chase banking accounts do not appear in account list

Phil
Member ✭✭
trying to add additional banking accounts with Chase. I follow step, Chase indicates the accounts are already being shared but they do not appear in account list and are not hidden. What can I do to correct this?
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Comments
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Would you be able to provide a screen shot of the message you are getting when you try to add the accounts?
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do these accounts have the same Chase User ID as with any other Chase accounts you have -
or are they different - like JT acct or a Biz account ?0
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