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OSU still extremely slow and failing to update multiple accounts

Jeff Hendrickson

Win 11, Release 15.16

On updating 19 accounts OSU runs for 13+ minutes and 9 account updates fail with CC-501. Running OSU on each account (gear icon) fails with CC-501 as well.

All since Crowdstrike outage.

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RalphC

To my knowledge, with the possible exception of Delta Airlines, the Crowdstrike issue is resolved. I had no issues with Quicken and OSU. The first troubleshooting step I'd try is to log off of your Quicken account and log back in.

UKR

https://community.quicken.com/discussion/comment/20446177#Comment_20446177

@Jeff Hendrickson ,
that's my suggestion, exactly.

Please do this:
• Go to Edit / Preferences / Quicken ID & Cloud Accounts
• Click the "Sign in as a different user" link on the right side.
• Sign out, then sign back in to your Quicken account using your existing Quicken ID.

If that doesn't work, please proceed with …

CC-501 errors or "not your fault" message from one or more banks

Please read and follow instructions here: https://www.quicken.com/support/error-when-using-online-services-cc-501

Support needs to obtain your download log files to be able to dig a little deeper to resolve this issue for you.