Troubleshoot error when downloading from Fidelity account to quicken for windows

paul_jr
paul_jr Quicken Windows Subscription Member ✭✭

I have an account at Fidelity and for a few days now, I get an error when downloading transactions for it. The error is not specific. It just says an error occurred. I tried resetting the account and that did not help.

Can someone help me troubleshoot this error please?

Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    If you haven't done so already, I'd say it's time to call Quicken Support on the phone during posted hours of operation and request help. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.


    Quicken Support:
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    https://www.quicken.com/support#contact-support and select Chat or Phone support.
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    See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest
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