Reauthorizing with Citi destroys budget

System
System Member admin
edited November 5 in Errors and Troubleshooting (Windows)

This discussion was created from comments split from:

Costco Citi Visa Bank Card fails to connect to Citi bank account

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  • Paul Smith2
    Paul Smith2 Member ✭✭✭

    Similar to others, the "fix" reconnected to the Costco account, but then threw up a message saying one or more of the other Citi accounts needs to be reconnected. When I went through that process, it failed to reconnect — and worse, it also destroyed all my current budget. I'm sure it is this process that destroyed my budget. I backed up and reloaded a previous backup. My budget worked fine — data was all there. Then I went through the reauthorize process with Citi, and when I then looked at my budget — it was wiped out! This is very serious for me… Please escalate…

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