PayPal Credit, MasterCard and Crypto requires two factor authentication

Charlie Davies
Charlie Davies Quicken Windows Subscription Member ✭✭✭

My PayPal Credit, MasterCard and Crypto register now requires two factor authentication during OSU. This issue has been present for a few weeks. Any insight as to how this can be disabled would be greatly appreciated.

Comments

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    I would think that you'd have to contact your financial institution's tech support.

  • Charlie Davies
    Charlie Davies Quicken Windows Subscription Member ✭✭✭

    I called PayPal Customer Service (NOT PayPal MasterCard). They were able to turn off the 2FA setting in my account. The 2FA setting is NOT configurable by the end user. Only customer service can change the setting.

  • Charlie Davies
    Charlie Davies Quicken Windows Subscription Member ✭✭✭

    My previous comment was in error. 2FA is still being required by the PayPal MC. Can someone at Quicken please tell me who I need to contact to have this issue resolved? I have tried talking to both PayPal, PayPal MC and Synchrony Bank. All of the aforementioned institutions just want to pass the buck and not provide a resolution. Quicken - can you please help!

  • igor74
    igor74 Quicken Windows Subscription Member ✭✭

    I've had to provide a 2FA code for Paypal Credit for literally months, if not the last couple of years. Definitely since Synchrony Bank partnered with Paypal. That connection frequently breaks and takes Quicken days to fix. The most recent outage has now been going on for about 3 weeks.