The online backup being offered is only for version that is after the one I have. The update says th
The online backup being offered is only for version that is after the one I have. The update says that the version I have is the latest on. I paid for a service that is not actually available for my version. What is going on?
Best Answer
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No hurry really. Just seems to me that Quicken is Quirky to mess with customers in this way…
Thank you for clarifying.
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Answers
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What version do you actually have installed? (click Help / About Quicken). You should be on R 60.14
Did you follow the "Get Started" link in the dialog which usually starts a backup process (press CTRL-B)
AFAIK, you need to register for the Online Backup process and carefully follow instructions before you can begin using it.
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I have R59.35. The ere is apparently no update when I check for updates. Says that "You already have the latest version.) Using Windows 11.
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If you're in a hurry to update, please go to https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product to download and install the Manual Patch file for R 60.14. It's been made available there already.
1 -
No hurry really. Just seems to me that Quicken is Quirky to mess with customers in this way…
Thank you for clarifying.
0
