Quicken Deluxe Windows consistently crashing on update

ksm
ksm Member ✭✭✭
in Download, Add/Update Accounts (Windows)

Running R61.21. Windows 10. Have validated and super validated. Still crashing consistently.

Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Looks like your data file may be damaged to a point where even Validate can't fix it.
    Have you tried restoring your data file from a backup taken before that issue started? You may have to go back to one or more prior backup versions until you can find a backup file that works.

    As an alternative, you can try to "create a template copy" of your data file.

    Unless Quicken Support or somebody here in the community can come up with a better idea, I can only suggest that you create a "template copy" of your Quicken data file. This copy process drops and resets ALL bank account connections. Afterwards, after switching to the new file, you'd have to reactivate all your bank account connections again.

    To create this file copy select File Menu / Copy or Backup File / Create a copy or template.
    In the next selection panel do not make any changes to options or the Date Range. You do want a complete copy with all transactions. Be sure to select the same file path where your original data file resides and just give it a new name if you don't like the suggested new file name.

    Also be sure that Microsoft OneDrive does NOT process the folder which contains your active data file(s). Quicken cannot handle interference by OneDrive.

  • ksm
    ksm Member ✭✭✭

    Thank you for your guidance. Right now, I'm thinking that is more effort than just putting up with Quicken crashing.

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