online accounts reauthorization

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xjthorn
xjthorn Quicken Windows Subscription Member

Why am I have to repeat account reauthorization daily? This started May 2, 2025 and has occurred 3 days in a row with Chase Bank and Citibank.

Comments

  • John Sikora
    John Sikora Member ✭✭

    I am having the same problem although I only have Chase Bank accounts.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    When you look in your One Step Update Summary, for each of your banks, do you have more than one line appearing per bank? One line covers some of your accounts, one or more additional lines cover other accounts.
    For example,
    - AmEx 1234
    - AmEx 3456
    both belonging to the same AmEx userID and password. Both should be listed under one heading, AmEx

    If that's the case, then please do this:
    Deactivate ALL accounts with this bank.
    Close and restart Quicken
    Use Tools / Add Account to reactivate all your accounts together in one session, following the prompts in the dialogs. When you get to a dialog panel listing all accounts found at the bank, very carefully for each account listed click on the Add / Link / etc. field, select Link and then select the correct Quicken register name from a mini popup.

    Once I had completed this process myself, the frequent reauthorization requests stopped.

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