subscription shows expired

windmill upholstery
windmill upholstery Quicken Canada Subscription Member
in Download, Add/Update Accounts (Windows)

Just did update today, working with windows 11

Answers

  • windmill upholstery
    windmill upholstery Quicken Canada Subscription Member

    After 2 years working with the new Quicken home and Business, and still can't trust this program.

    What has happend with Quicken the old versions always worked.

    Still have to use the old version Quicken H&B 2015 to do my books on my old computer with windows 10, and this still works.

    Getting tired of trying the new quicken only have until october before windows 10 expires.

    If they can't fix there trouble, will have to look for other program

  • CaliQkn
    CaliQkn Quicken Windows Subscription Member ✭✭✭✭

    @windmill upholstery are you using the Canadian or US version?

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Am I assuming correctly that you renewed your expired subscription at the Quicken My Account website?

    After you have updated your subscription at your account at https://www.quicken.com/my-account (US) or https://www.quicken.com/canada/my-account (Canada) you do not receive a new Activation Code.
    But you still need to do the following:

    At a minimum, restart Quicken so that it can "call home" during startup, to retrieve your updated subscription status. That should get you out of expired state.

    If that doesn't work, in Quicken go to Help / Check Subscription Status
    Or go to Edit / Preferences / Quicken ID and Cloud Accounts. Select "Sign in as a different user". Follow this procedure to log out and log back in using the Quicken ID and password you used on the My Account webpage.

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