Windows help->report problem hanging system

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RobUser
RobUser Quicken Windows Subscription Member ✭✭
edited June 7 in Errors and Troubleshooting (Windows)

I went to go report a problem with wells fargo NOT downloading transactions. This is a known problem.

I used the Help→Report a problem functionality. When I submit, it HANGS THE PROGRAM. The screenshot is attached. Trying to click any quicken window just makes the system chime like it is waiting for you to click "ok" somewhere.

Screenshot 2025-05-07 123419sddfsa.jpg

Comments

  • RobUser
    RobUser Quicken Windows Subscription Member ✭✭
    Screenshot 2025-05-07 123649.jpg

    System INformation

  • miklk
    miklk Quicken Windows Subscription SuperUser, Windows Beta Beta

    It looks like the report sent fine BUT the display of the OK button is not visible for some reason.

    You could try enter button on keyboard or tab and enter etc..

    Personally, I would say not worth the trouble to track down if other items are displayed properly.

  • RobUser
    RobUser Quicken Windows Subscription Member ✭✭

    Killing a program because of a UI error- what kind of solution is that? How do I know it isn't going to corrupt the database? Software should work. Confidence killing. Unexplained errors updating a major bank. Confidence killing.

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