Over the last few years, in his advancing age, my father has started to meticulously clear every manually-entered transaction so that he knows what he has confirmed and what he still has to examine.
He renewed his subscription in April. I helped him download and install the latest Quicken Classic for Windows onto his system.
On the 28th of May of this year, an entire year’s worth of records inside of a single chequing account were mysteriously duplicated - without the cleared flag - down to the very day. He realized this around the 30th of May. He swears that he did absolutely nothing different than what he normally does.
I have gone through that one account, and exactly one year’s worth of transactions - from 2024-05-28 to 2025-05-28 were copied, precisely and with no omissions whatsoever aside from not having the cleared flag.
I would like to know how this could have possibly happened, but more importantly - how can this be reversed? He makes backups quarterly, and the data file is stored on Sync.com, so I can go back and blanket-reverse it to a day previous to that, but I would prefer to know if there is a one-step procedure to back this change out.