Update hangs for all but one account

Steve dunning

Found by process of elimination updating individually.

This just started happening about a week ago. My data file is stored on my local hard drive. There have been no significant changes to my system. I am not using a VPN. Have also tried with turning Windows Defender off, so firewall & anti-virus is not the issue either.

I have restored from an earlier backup. For one of the accounts I have deactivated and re-added the online service. It successfully finds the bank and account but still hangs on the update.

Steve dunning

Also noticed in Windows task manager that when it hangs there is Zero network traffic happening.

[Deleted User]

@Steve dunning besides deactivating and reactivating your account, here are some things to try to your account working with OSU again:

https://www.quicken.com/support/troubleshooting-one-step-update-freezing-crashing/

Steve dunning

Thanks I will look through that info as soon as I get a chance.

Steve dunning

After disabling mobile & web sync it no longer would hang, however, it would fail to download anything. Then after signing out of and back into the Quicken cloud account it began working again.

It's just frustrating how buggy and error prone this software can be…