June 2025 - Why is Quicken asking for a PIN

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Stephanie Peart
Stephanie Peart Quicken Windows Subscription Member ✭✭
edited June 27 in Installing and Updating (Windows)

I have been using Classic Quicken for several years now - Windows 11 computer
After my annual renewal this month - it is asking for a PIN to complete the software updates.
What PIN is it referring to? I never set a PIN.
I have a 4 digit number that I use to protect my data file when I open Quicken.
I have entered that value and it is rejected. I'm not able to get any of the recent update due to this new PIN requirement.

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  • Stephanie Peart
    Stephanie Peart Quicken Windows Subscription Member ✭✭

    Error message at the bottom says you can reset your PIN by going to Settings > Accounts > Sign-in options

    I see this nowhere in the Quicken software - is it referring to my online Quicken Account? Windows 11?

    Again, I never set a PIN, don't know why it is asking me for this

    QuickenErrorMsg.jpg
  • CaliQkn
    CaliQkn Quicken Windows Subscription Member ✭✭✭✭
    Answer ✓

    @Stephanie Peart I think it's referring to your Windows 11 PIN.

  • Stephanie Peart
    Stephanie Peart Quicken Windows Subscription Member ✭✭

    Thanks @CaliQkn - it is indeed the Windows 11 PIN
    This is a new computer I setup last month. Am still new to Win11.
    I'm a dork - ha ha.
    I was able to reset the PIN and download the Quicken updates. What a relief.
    Have a great weekend!
    Stephanie

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