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June 2025 - Why is Quicken asking for a PIN

Stephanie Peart

I have been using Classic Quicken for several years now - Windows 11 computer
After my annual renewal this month - it is asking for a PIN to complete the software updates.
What PIN is it referring to? I never set a PIN.
I have a 4 digit number that I use to protect my data file when I open Quicken.
I have entered that value and it is rejected. I'm not able to get any of the recent update due to this new PIN requirement.

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Accepted answers

[Deleted User]

@Stephanie Peart I think it's referring to your Windows 11 PIN.

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Stephanie Peart

Error message at the bottom says you can reset your PIN by going to Settings > Accounts > Sign-in options

I see this nowhere in the Quicken software - is it referring to my online Quicken Account? Windows 11?

Again, I never set a PIN, don't know why it is asking me for this

[Deleted User]

@Stephanie Peart I think it's referring to your Windows 11 PIN.

Stephanie Peart

Thanks @CaliQkn - it is indeed the Windows 11 PIN
This is a new computer I setup last month. Am still new to Win11.
I'm a dork - ha ha.
I was able to reset the PIN and download the Quicken updates. What a relief.
Have a great weekend!
Stephanie