Connections to ALLY Bank and TD Bank

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FlyerFran
FlyerFran Quicken Windows Subscription Windows Beta Beta
in Errors and Troubleshooting (Windows)

Have been getting a CC-503 error for ALLY for the past 6 weeks. Haven't been able to connect (via Direct Connect) for over 3 weeks

Is anyone else having these issues? If anyone at Quicken working on these?

Answers

  • FlyerFran
    FlyerFran Quicken Windows Subscription Windows Beta Beta

    … for over 3 weeks with TD Bank.

  • CaliQkn
    CaliQkn Quicken Windows Subscription Member ✭✭✭✭

    @FlyerFran - it looks like there is an open ongoing alert for AllyBank -

    https://community.quicken.com/discussion/7962703/ongoing-6-11-25-allybank-fdp-103

    I couldn't find an open alert for TD Bank, but if you search on TD Bank, you will find several threads that describe issues with TD Bank.

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    I am not experiencing any issues connecting to Ally Bank. I would first try Resetting the connection.

  • CaliQkn
    CaliQkn Quicken Windows Subscription Member ✭✭✭✭

    @FlyerFran the CC-503 error is usually with EWC or EWC+ connections. The only time that I have seen a CC-503 error with a DC connection is when it involved using the Mobile & Web feature for the account.

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