Error 1618 when I try to install Quicken Classic

Leverh02

I just got a new computer and I'm trying to install Quicken Classic onto my computer. Anyone have any idea how to resolve this?

CaliQkn

@Leverh02 have you tried restarting your computer and trying the install again?

Leverh02

Yes - several times.

CaliQkn

@Leverh02 this issue point to a problem with Windows.

Error code 1618 during a Quicken installation typically means that another installation process is already running on your system. This is a Windows Installer error, not specific to Quicken, and it’s officially known as ERROR_INSTALL_ALREADY_RUNNING.

Here are some things to try to resolve this issue:

1. Check for Active Installers
   • Press Ctrl + Shift + Esc to open Task Manager.
   • Look for any processes like msiexec.exe or other installer-related tasks.
   • If found, right-click and select End Task.
2. Run the Quicken Installer Again
   • Make sure no other installations or updates are running in the background.
3. Use a Clean Boot (if needed)
   • This starts Windows with minimal drivers and startup programs:
   • Press Windows + R, type msconfig, and hit Enter.
   • Under the Services tab, check Hide all Microsoft services, then click Disable all.
   • Go to the Startup tab and click Open Task Manager. Disable all startup items.
   • Restart your PC and try installing Quicken again.
4. Ensure Windows Installer Service is Running

• Press Windows + R, type services.msc, and press Enter.
• Find Windows Installer, right-click, and choose Start (or Restart if already running).

Leverh02

It looks like that worked. Thank you so much for your help @CaliQkn!!

CaliQkn

@Leverh02 happy to hear your issue is resolved. I have found that a most installation errors with Quicken stem from a Windows error or configuration issue.