Citi Cards download failing with CC-505 - for you too?

Rocket J Squirrel
Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭
edited September 2025 in Errors and Troubleshooting (Windows)

We have 2 Citi credit cards under 2 login IDs which have both been failing to download for a couple of days with CC-505 errors under two logins. Anyone else have the same issue or just me & Mrs. Squirrel?

citi.png

Quicken user since version 2 for DOS, as of 2025 using QWin Premier (US) on Win10 Pro & Win11 Pro on 2 PCs.

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Comments

  • John QW
    John QW Quicken Windows Subscription Member ✭✭✭

    Rocket,

    I just tried it; Seems ok for me this AM on Citi Cards.. although I just recently came off an extended out of sync, auth- deauth, reauth to get both of our separate logins working and downloading properly. fingers crossed.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Please read and follow instructions here:

    Error When Using Online Services: CC-505 | Quicken

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