With the new Bill Manager QuickPay Adjustment and pending configurations

Question

On the recent Bill Manager Bill Pay adjustment it appears I cannot add AT&T for my AT&T Wireless. I don't use an "AT&T Universal Card" which appears to be ther only option.

Also, my Comcast Cable and Dish Network had been "pending" for over a week and the Dish Network has a new bill but yet the "Bill and Income" tab still show it as pending.

Why is and how are these to be resolved or do I have to not use Bill Manager again and deal with all this manually?

davis.mc · Answer

Yeah…back to what I have been doing. I was hoping Quicken Bill Manager was getting close to being as effective as Quicken Bill Pay but I guess not.

UKR · Answer

I recommend you consider this workaround until things settle down:

Are you about to be late with making your bill payment due to problems or unexpected delays in Quicken Bill Manager (Quick Pay or Check Pay) that cannot be resolved in a timely fashion?

Due to the complexity of the matter it can take apparently forever to identify and fix a problem. While you're fighting the Bill Manager windmill, waiting for the problems to be resolved, to avoid missed or late payments I recommend you logon directly to the biller's website and authorize them to direct debit (aka PAC Draft, Autopay, APS, etc.) the next and all future payments from your checking account or a credit card. The biller's computer system will do all the work for you to make an electronic debit on the due date and you don't have to worry about being late.

In Quicken unlink the bill and just record a scheduled reminder which does not execute as an online payment into your account register on or before the Due Date and before you download transactions from the bank or credit card containing the payment transactions. That will allow Quicken to match your register transaction to the downloaded data and not cause any further issues.