New Fidelity Download Issues (Windows)

rdc25
rdc25 Quicken Windows Subscription Member ✭✭
edited October 25 in Download, Add/Update Accounts (Windows)

After all of the initial issues, my account seemed to migrate well to new format, and Fidelity downloads were behaving fine in all of my accounts. Then, after a Quicken software update I can no longer connect to Fidelity. I keep getting an error code 506 with no downloads for 2 days. No accounts have been closed so not sure if the software update was a coincidence or affected this. Then as of today accounts started downloading transactions again BUT I still am getting an error code 506, against the same actual accounts that were updated.

Has anyone else experienced this issue?

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Answers

  • hwengmgr
    hwengmgr Quicken Windows Subscription Member ✭✭

    yes. But I have NEVER been able to make downloads work with the new connection method. Luckily I saved an older QDF file which still uses the old connection type and I can still get my transactions. This "upgrade" has been a disaster. Obviously no one actually did any testing before rolling it out.

  • hwengmgr
    hwengmgr Quicken Windows Subscription Member ✭✭

    Sorry, I should note that I have a test QDF file, that has nothing but a connection to Fidelity. I try it each day to se if anything is working better, and in the last 2-3 days I get the above noted error.

  • rdc25
    rdc25 Quicken Windows Subscription Member ✭✭

    Todays update,: Now I am getting a different error. Quicken says it cannot fine one of my ACTIVE Fidelity accounts. I have deactivated it and reactivated it but to no avail. Will continue to try each day…

  • hwengmgr
    hwengmgr Quicken Windows Subscription Member ✭✭

    Another update. I deactivated all Fidelity accounts in my test file, and activated only one account. And it actually downloaded and showed me my transactions!!! I will try this now with a few other accounts. Maybe something has been resolved?

  • hwengmgr
    hwengmgr Quicken Windows Subscription Member ✭✭

    And another update: I chose another account and activated it. However, like what I have seen in the past, nothing got downloaded (or if it got downloaded it never makes it into the account). This is a brokerage stock account, and no holdings or transactions appear in the register. I suspect this is still a Quicken problem as I bet Fidelity is downloading the data but a quicken bug is preventing it from populating the register.

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