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SDCCU online downloads are failing and have been for months CC-501 {"Ticket ID":"11853369"}

mfriedman4

Following up on this persistent issue.

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Quicken Alyssa

Hello @mfriedman4,

Thanks for bringing this to our attention — I understand how frustrating it can be to run into a CC-501 error with OSU.

I checked on our side, and the most recent connection attempt for San Diego County Credit Union was successful. Are you still seeing the CC-501 error when trying to connect?

This error usually occurs when Quicken is unable to access your account due to an issue on the bank’s end. In most cases, it's a temporary problem. You can find more details in this support article.

If the issue continues, we recommend reaching out to Quicken Support directly.

Hope this helps!