SDCCU online downloads are failing and have been for months CC-501 {"Ticket ID":"11853369"}

mfriedman4
mfriedman4 Quicken Windows Subscription Member
edited October 25 in Errors and Troubleshooting (Windows)

Following up on this persistent issue.

Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @mfriedman4,

    Thanks for bringing this to our attention — I understand how frustrating it can be to run into a CC-501 error with OSU.

    I checked on our side, and the most recent connection attempt for San Diego County Credit Union was successful. Are you still seeing the CC-501 error when trying to connect?

    This error usually occurs when Quicken is unable to access your account due to an issue on the bank’s end. In most cases, it's a temporary problem. You can find more details in this support article.

    If the issue continues, we recommend reaching out to Quicken Support directly.

    Hope this helps!

    Quicken Alyssa

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