loading old backup files

Dainin
Dainin Quicken Windows Subscription Member
edited November 2 in Download, Add/Update Accounts (Windows)

I show that I have a Windows Classic desktop subsscription and have paid for one. The last time I used quicken might have been 2020. I can download the deskop version, but not load an old backup file. Quicke help wants to take control of my computer. I will never do that after being hacked with such a scam. Can anyone help me open the old file?

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Dainin,

    Thank you for sharing your experience. I am happy to help.

    What happens when you try to open your old backup file? Are you seeing any errors? Are you just not able to find the file?

    If you don't know where to look, you can start by opening your File Explorer/Windows Explorer and searching "QDF" in the search bar in the top right.

    Screenshot 2025-10-02 at 3.31.44 PM.png

    Let me know if this helps!

    Quicken Alyssa

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