I have tried connecting with Comenity Bank that holds my Beall's Florida credit card. I tried using the chat and the gentleman suggested I contact Comenity and ask for the Online Service Specialist. Unfortunately, the specialist has no idea what I mean by "download transactions" and told me to download my statement from the website. They haven't heard of Quickbooks. Please help. I need to pay this credit card and I use Quickbooks to remind me when bills are due.