PNC Transactions Not Downloading

Edward819

I have been unable to download my PNC transactions since 9/20/25. When I click automatic update, it says it is downloading and gives me the message that it is complete. But there are no transactions. Is there an issue?

[Edited-Readability]

Quicken Alyssa

Hello @Edward819,

Thank you for sharing your experience. I am happy to help!

After reviewing your connection attempts from our end, I can see you are getting an FDP-350 error internally. To resolve this, please do the following:

1. Save a Backup. Steps can be found in this article if needed.

2. Disconnect ALL PNC accounts in Quicken. Here are the steps on how to do that.

3. Revoke Quickens Third-Party Access from the PNC website.

4. Add accounts back into Quicken

Once back in Quicken, you will want to make sure you choose the "LINK to existing" option for any of the accounts that were already in Quicken.

Do let us know if this resolves the issue you are having.

Quicken Alyssa

Hello @Edward819,

Thank you for sharing your experience. I am happy to help!

After reviewing your connection attempts from our end, I can see you are getting an FDP-350 error internally. To resolve this, please do the following:

1. Save a Backup. Steps can be found in this article if needed.

2. Disconnect ALL PNC accounts in Quicken. Here are the steps on how to do that.

3. Revoke Quickens Third-Party Access from the PNC website.

4. Add accounts back into Quicken

Once back in Quicken, you will want to make sure you choose the "LINK to existing" option for any of the accounts that were already in Quicken.

Do let us know if this resolves the issue you are having.

Edward819

Thanks that worked.

Quicken Alyssa

Hello @Edward819,

Thank you for coming back to let us know that your issue has been resolved.

If you need more help in the future, don't hesitate to reach out!

Thanks again!