Issues with Splits and Memorized Transactions.

Question

I just noticed tonight that I can't do a control S and enter a split transaction — it will not open the split.

I've noticed that when I went to pay a bill with a memorized payee to print a check - it came up fine, but it showed the transaction as CLEARED when it brought up the name of the payee, amount, memo, etc.

One of my checking accounts will not show the downloaded transactions and bill reminders at the bottom of the page, like all the rest of my checking accounts do.  This started yesterday.  This account also says I have a reminder in it, but when I look, it's for a different checking account!

What's going on?  Are others having these problems??

I'm a seasoned user of Windows Quicken (20+ years), and these issues seemed to have just come up. on R64.30.

Baffled

[Edited-Readability]

Quicken Alyssa · Answer

Helo @Rick Milton,

Thank you for trying the steps and following up. I'm sorry that didn't resolve the issues.

Please take a look at this Support Article for advanced troubleshooting and follow the steps therein.

Note: After performing these steps, you will have to reconnect all of your accounts. If anything goes wrong during this process, you will have your original file to revert back to.

Once you're in the new file, check to see if you now have the missing tabs at the bottom of that register.

Let me know how it goes!

Rick Milton · Answer

Thanks — I tried that last night and it didn't work, but did it again tonight and waited the minute before reopening, but it still didn't work.  It is the ONLY one of my bank accounts that does not have the bills and reminders at the bottom!

Rick

Quicken Alyssa · Answer

@Rick Milton,

Thank you for following up, and I am so glad to hear that you were able to resolve some of the issues you were having.

As for the last one, which is still lingering, let's try validating your file.

To do this:

* Go to File.
* Select Validate and Repair file…

* Check the first box for Validate file.
* Click Ok.

Once that is done, go to File>Exit. Wait about 30 seconds, and reopen Quicken. Check to see if you can now see that section at the bottom of your register.

There is a setting you can turn off/on to make the downloaded transactions portion show/not show. But as far as I can tell, the Bill & Income Reminders tab is always there, so I think it's a strange file behavior we are seeing. If so, hopefully the validation will clear it up.

Let me know how it goes!