Midfirst Bank connection failing

cnaz
cnaz Quicken Windows Subscription Member ✭✭

Hello, I'm on Quicken Classic Business and Personal, and my primary checking account is Midfirst Bank. The last downloaded transaction was on 10/2/25, and it's now 10/21/25 (nearly 3 weeks with no downloads from my primary financial institution.

I have had this exact bank account with no changes for 3.5 years! The error message I receive is "CC-507 -The financial institution you have selected does not support the account type you are trying to add."

Other Midfirst users - does this timeline track with what you're seeing? Have you been able to remove and re-add the account to resolve this?

Quicken: What is the cause of this error and what is the ETA for fixing it?

Comments

  • cnaz
    cnaz Quicken Windows Subscription Member ✭✭

    I did just get this message today (10/21/25) from my Midfirst contact - I don't know fully what this means:

    Unfortunately, customers cannot use Quicken at this time. With the D1 conversion there are some connectivity issues with Quicken where they can only download transactions manually and then upload them to Quicken. They are working on resolving this issue however we do not have an exact time frame.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @cnaz,

    Thank you for expressing your concerns and sharing updated information you received from MidFirst Bank.

    I did want to let you know that this is a Known Issue with MidFirst Bank. To stay up to date on any progress or changes, make sure to bookmark the alert.

    Thank you!

    Quicken Alyssa

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