receiving "Invalid Quicken ID of Password" on iPad

DCO
DCO Quicken Windows Subscription Member ✭✭
edited December 2 in Errors and Troubleshooting (Quicken on the Web)

I keep getting "Invalid Quicken ID of Password" when logging into Quicken on my iPad using Safari or Chrome. I have no issues logging into Quicken on my Windows based laptop. Popup blocker is not on with Safari, and I've used both private and not private access. No issue with signing into the Quicken Classic app.

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @DCO,

    Thank you for sharing your experience.

    After reviewing your account internally, I can see that you will need to contact Quicken Support directly for further assistance with this issue. They have access to tools that we don't have access to from the Community.

    You will need to call during the week, as the team that handles this is not in on weekends. Sorry, I couldn't get this resolved for you today.

    Hope this helps!

    Quicken Alyssa

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