Everbank Not Connecting ... Still

Doug
Doug Member ✭✭✭
edited November 10 in Errors and Troubleshooting (Windows)

I see that this topic has been ongoing for a while, but for me it only began about two weeks ago, or roughly the end of October 2025. I've been through all the normal resets, etc., and still my Everbank account will not update using OSU or through an individual update. It asks me for 6-digit codes multiple times, but in the end I get the 503 error and no update.

I think this has been an issue for nearly a year for some, and I don't see on the board where it has been resolved. I'm using Quicken Classic Premier, R64.35, 27.1.64.35 on a PC. I'd appreciate feedback as to when this glitch will be addressed and fixed.

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Doug,

    Thank you for sharing your experience.

    After checking internally, I don't see that we currently have any known issues with Everbank. From our end, it appears you are getting an FDP-101 error.

    This error occurs when Quicken is unable to connect to the bank to receive transaction information. Please review this Support Article for this error. If you receive this error for more than 48 hours, you will need to contact Quicken Support directly, as an escalation may be necessary.

    Hope this helps!

    Quicken Alyssa

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