Kohl's Card Not Connecting/Downloading

AJ_Kohn
AJ_Kohn Quicken Mac Subscription Member ✭✭

Today Quicken for Mac stopped connecting to and downloading transactions from my Kohl's Credit Card.

When I try to reconnect it forces me into Capital One Services and there is no option to share the Kohl's Card. (I already share a bunch of other accounts via Capital One that all work fine.)

Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @AJ_Kohn,

    Thank you for sharing your experience and posing this question.

    If your Kohl's Credit Card is not showing up in the list of accounts you can link/authorize for use in Quicken, you will need to contact Capital One. This portion of the add/connect account flow is on their website, so they will need to assist with it. Ask to speak with someone in online banking, and see if they can help get this sorted out.

    Hope this helps!

    Quicken Alyssa

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  • AJ_Kohn
    AJ_Kohn Quicken Mac Subscription Member ✭✭

    Resolved.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @AJ_Kohn,

    Thank you for updating the thread to let us know your issue is resolved.

    If you need more help in the future, don't hesitate to reach out.

    Thanks again!

    Quicken Alyssa

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