This problem has been reported several times over the past few years. No solution has been implemented by Quicken and all previous discussions have been closed by Quicken Support without any indication if Quicken intends to correct the problem. I have tried all suggested workarounds (turn off AV protection, validate and super validate the data file, press Enter instead of Done) with no success. The only (unacceptable) workaround is to delete the attachment and try again. This seems to work every time but is excessively time consuming and should not be necessary. However, it may be a clue to developers as to the cause of the problem.
Please advise the Quicken Classic user community if the 'missing paper clip' issue has been confirmed and accepted by Quicken Support and the status of work to correct it.
Others having the same problem please add your comments to this Discussion. Let's do everything we can to bring the severity of this problem to Quicken Support's attention.
Thank you.