Account forecast inaccuracies

VTBoarder

I have had this problem for some time. With one specific bill reminder, the projected balances screen shows inaccurate data. See the snip for details. This only happens with the Capital One bill, and it skews the forecast until I enter it.

I have updated to the latest version, this has persisted over several updates. Currently on R64.35 Build 27.1.64.35. I have deleted and recreated the reminder. I have removed the Shell reminder. I have edited the date of both of these. That confirmed that it is the CapOne bill. I have edited the dollar amount. I'm out of ideas. Any other solutions? Has anyone seen the same? TY.

Quicken Alyssa

Hello @VTBoarder,

Thank you for sharing your experience, I am happy to help.

I have some follow-up questions for you.

• Where is your data file located?
• Is your file being synced/backed up by any third-party services like OneDrive, Carbonite, or Dropbox?
• Are you using Quicken Mobile and Web apps?

I am curious if the cloud sync could be a culprit for this issue you are having. Can I have you delete the problem reminder and then reset the Quicken cloud to see if it resolves the issue?

To do this:

1. Delete the reminder.
2. Reset the Quicken Cloud.
3. Add the reminder back into Quicken.

After completing these steps, check to see if the issue still occurs.

Let me know how it goes.