Quicken Mac Locks Up When I Try to Add an Attachment

Question

Hi,

Just recently, Quicken (Classic for Mac Business & Personal 8.3.3) started locking up (Spinning Beach Ball when Finder window opens to select file) every time I click the "Add an Attachment" paper clip icon on a transaction. I've tried restarting my Mac (Mac mini M1, Tahoe 26.1, 8GB Ram/250GB HD), quitting and restarting Quicken, and adding an attachment from the menu bar rather than the icon, with no success. The rest of Quicken works flawlessly. I'd appreciate any suggestions on how to start troubleshooting.

Thank you.

Quicken Alyssa · Answer

@mrc88dal,

Thank you for letting us know.

The thread will be closed after 30 days of inactivity. If you need more help, don't hesitate to reach back out!

Thanks again!

mrc88dal · Answer

Yes! Following the steps outlined in the Apple Community thread corrected the macOS software issue. Thanks for following up. You may close this thread.

Quicken Alyssa · Answer

@mrc88dal,

Thank you for following up with additional information!

Did following the steps you found help to resolve this issue, or is it still happening?

Let me know!