Cannot connect to Wells Fargo for account access anymore

Question

I have two accounts at Wells Fargo. They were downloading transactions just fine until a couple of days ago. I have tried to setup online access repeatedly (to the point of deleting the online access and starting over). I am trying to use www.wellsfargo.com (which is where I login through the browser to access my accounts). I was even able to login through the browser to www.wellsfargo.com/fmssetup as per the Quicken error message. Here is what I see in Quicken:

Any idea what is happening and how to resolve the issue?

Quicken Alyssa · Answer

Hello @JeffreyC,

Thank you for sharing your experience and letting us know what worked to resolve the issue. This information could be helpful to others having the same or a similar issue.

If you need more help, don't hesitate to reach back out.

Thanks again!

JeffreyC · Answer

Update - I have resolved this issue. I had to select a different option when picking the financial institution, selecting Wells Fargo Credit Accounts (which still connects to www.wellsfargo.com) instead of just Wells Fargo. Not sure what the difference is but the connection worked differently (this time is asked me to sign in through my web browser instead of through Quicken directly) and now my accounts are connected again.